What our patients think of us

Our Friends and Family Test Questionnaire

We ask our patients to answer a few short questions to provide feedback about their experience of our service at Safana Dental Clinic.

The results can be seen here and are updated monthly. (-Updated February 2024)

Can you tell us why you gave us this response?
The whole team are caring kind and considerate and they make you feel welcomed.
Great communication and care from Dr Ladak and team
The care was excellent
Friendly practice. Excellent care
Excellent service.
Professional services with a very friendly attitude.
The dentist Munawwar is very attentive and experienced. He explains all his steps in great detail.
Considerate care and always taking the time to explain things, leaving me to make informed decisions.
Dentist clearly had integral knowledge on any question I asked
All good.
Enough time was given for the consultation and everything was explained clearly so I could make an informed decision.
Very friendly service, always made to feel at ease
On time and friendly
Very pleasant experience at both dental and hygienist appointments.
The staff are always helpful and friendly; an excellent service provided at all times.
Been very happy with the treatment and have recommended this practice to both my wife and daughter
Very respectful
Super happy with the service I receive. Every single time!
Friendly, efficient and professional
Everyone is really friendly. No-one likes going to the dentist but everyone here from Margi hygienist dentist and dental nurses put you at ease.
Everyone is so courteous & welcoming. Everything is explained simply and costs are given before treatment. I have always had treatment which has cured the problem.
Pristine service by Dr. Ladak and his staff. Very professional, pleasant atmosphere and most of all first class hygiene environment. Top class! Dr. Ladak makes us all feel very much at ease and comfortable at all times.
Good service and not over the top price wise
Good quality care and friendly reception
Exceptionally professional and helpful staff and great facilities
Impressed with treatment
Friendly and helpful
Always been so happy with my treatment here. Staff professional and empathetic. Wouldn't want to go anywhere else.
Since I have been seeing Munawar Ladak, I feel that my teeth can be salvaged from what I had previously feared was going to be an inevitable decline due to my age and previous dental history
I am very satisfied with my treatment.
I feel you help patients have perfect teeth
Excellent hygienist I have had. She puts patients first, with kindness.
I have total confidence in Dr Ladak.
Service is always exceptional.
Kind supportive team
I have already recommended Safana
Really good care and extremely professional
I’m always happy with the service
Friendly, helpful staff. Knowledgeable and responsive to queries. Great service
Great team. Dr Ladak is an excellent dentist
I already do recommend
Excellent quality of care
First class service throughout
I've always been very satisfied with my treatments and assessments of my dental health needs.
Excellent treatment
Great dentist
Professional yet friendly manner of all the staff. The whole experience made me feel calm and well looked after.
for sensitive and clear analysis as well as advice on the direction of travel to maintain dental health.
Friendly and reassuring
Very knowledgable, attentive and efficient staff
Very happy with the quality of treatment and advice given by all staff in the practice. I have complete confidence in the practice and they facilitate informed decision making by the patient.
Fantastic people and I always feel happy and safe at every appointment
Service and care great, prices on high side.

What's the one thing you like the most about us?
You all care.
Everything - care provided, communication, space, calm and relaxing environment
Convinced in the way the treatment is performed
Individualised care
Good customer service
Friendliness
The experience from the Dentist.
Your positivity
That they you were proactive about health and well -being in contrast to others who would unnecessarily provide treatments at an extra cost
Friendly staff.
Very professional team and practice has a welcoming atmosphere.
Friendly
Helpful
Excellent customer service
Friendly and efficient
Giving all the options
Communication with the patients and their interest at heart.
Being treated as a partner in my care decisions.
Easy parking
Appointments are on time.
The atmosphere which makes you feel relaxed, even when feeling anxious.
Dr Ladak professionalism, care and attention.
Friendly
Professional approach
Exceptionally professional and helpful staff
Caring
Helpful
Everything !!
Kind, concerned about best outcome
I was listened to and treated with great care. My treatment was fully explained. Dr Ladak encouraged me to contact the Practice if I had any problems.
Dentist was good and explained everything 👍
That you aim for perfection and do a lot of preventative care
Good communication
Friendly
Very thorough treatments.
Open and honest options to treatment
Very friendly
The support is personalised
good service
Patient centred dentist
Expertise
Confidence in the treatment offered
Professionalism of dentist and his team
Excellent dental health care.
Very friendly
Friendly and welcoming
He will not do things to your teeth unless really needed so no trying to make money
Knowledgeable, professional and friendly dentist and support staff
environment
Friendliness
Friendly and very clear information about the treatment
All proposed treatment and progress during treatment is explained
The people
High skill levels