Starting in November 2021, we asked our patients to answer a few short questions to provide feedback about their experience of our service at Safana Dental Clinic.
The results can be seen here and are updated monthly.
| Can you tell us why you gave us this response? |
|---|
| The whole team are caring kind and considerate and they make you feel welcomed. |
| Great communication and care from Dr Ladak and team |
| The care was excellent |
| Friendly practice. Excellent care |
| Excellent service. |
| Professional services with a very friendly attitude. |
| The dentist Munawwar is very attentive and experienced. He explains all his steps in great detail. |
| Considerate care and always taking the time to explain things, leaving me to make informed decisions. |
| Dentist clearly had integral knowledge on any question I asked |
| All good. |
| Enough time was given for the consultation and everything was explained clearly so I could make an informed decision. |
| Very friendly service, always made to feel at ease |
| On time and friendly |
| Very pleasant experience at both dental and hygienist appointments. |
| The staff are always helpful and friendly; an excellent service provided at all times. |
| Been very happy with the treatment and have recommended this practice to both my wife and daughter |
| Very respectful |
| Super happy with the service I receive. Every single time! |
| Friendly, efficient and professional |
| Everyone is really friendly. No-one likes going to the dentist but everyone here from Margi hygienist dentist and dental nurses put you at ease. |
| Everyone is so courteous & welcoming. Everything is explained simply and costs are given before treatment. I have always had treatment which has cured the problem. |
| Pristine service by Dr. Ladak and his staff. Very professional, pleasant atmosphere and most of all first class hygiene environment. Top class! Dr. Ladak makes us all feel very much at ease and comfortable at all times. |
| Good service and not over the top price wise |
| Good quality care and friendly reception |
| Exceptionally professional and helpful staff and great facilities |
| Impressed with treatment |
| Friendly and helpful |
| Always been so happy with my treatment here. Staff professional and empathetic. Wouldn't want to go anywhere else. |
| Since I have been seeing Munawar Ladak, I feel that my teeth can be salvaged from what I had previously feared was going to be an inevitable decline due to my age and previous dental history |
| I am very satisfied with my treatment. |
| What's the one thing you like the most about us? |
|---|
| You all care. |
| Everything - care provided, communication, space, calm and relaxing environment |
| Convinced in the way the treatment is performed |
| Individualised care |
| Good customer service |
| Friendliness |
| The experience from the Dentist. |
| Your positivity |
| That they you were proactive about health and well -being in contrast to others who would unnecessarily provide treatments at an extra cost |
| Friendly staff. |
| Very professional team and practice has a welcoming atmosphere. |
| Friendly |
| Helpful |
| Excellent customer service |
| Friendly and efficient |
| Giving all the options |
| Communication with the patients and their interest at heart. |
| Being treated as a partner in my care decisions. |
| Easy parking |
| Appointments are on time. |
| The atmosphere which makes you feel relaxed, even when feeling anxious. |
| Dr Ladak professionalism, care and attention. |
| Friendly |
| Professional approach |
| Exceptionally professional and helpful staff |
| Caring |
| Helpful |
| Everything !! |
| Kind, concerned about best outcome |
| I was listened to and treated with great care. My treatment was fully explained. Dr Ladak encouraged me to contact the Practice if I had any problems. |
